Tenancy management is a process in which property managers and owners plan, execute and control activities related to leasing and property management. This process includes strategies, policies and processes that are carried out in order to optimize, maintain and improve the value of leased assets.

Tenancy management includes the following:

1. Determining the rental strategy: In this step, the rental strategies for assets and properties are determined. These strategies include determining the rental price, the rental period, the type of tenants and other conditions and rules related to the rental.

2. Asset marketing: In this stage, marketing processes are carried out to attract tenants in order to rent the assets. This includes advertising, exhibitions, online advertising and other marketing methods.

3. Selection and management of tenants: In this stage, the tenants who intend to rent the property are selected, and then the process of management and follow-up of contracts, payment of rent and issues related to tenants is done. Also, if needed, activities related to asset maintenance are also carried out.

4. Financial and legal follow-up: This includes following up rent payments, managing contracts, resolving disputes and other financial and legal issues.

5. Maintenance and repairs: In this stage, maintenance and repair activities of assets are carried out to maintain and improve their performance. This includes checking and following up the technical condition of assets, planning and implementing periodic and emergency repairs, regular and preventive maintenance, and managing health and safety operations.

6. Leasing and financial management: In this stage, management and financial activities related to the rental of assets are carried out. This includes processing rent payments, managing contracts, tracking late rent payments, debt management and refunds, preparing financial reports and analyzing financial performance.

7. Risk management and insurance: In this stage, risk management and insurance are done for the assets. This includes assessing and controlling the risks associated with renting, obtaining appropriate insurances to protect against unwanted risks, and managing crisis management.

8. Reporting and analysis: In this stage, regular reporting and analysis of asset performance and lease management processes are done. This includes preparation and analysis of financial reports, asset performance reports, analysis of productivity and improveability of processes, evaluation of customers and their satisfaction, and preparation of management reports.